Switching your pharmacy
You do not need permission from your old pharmacy to switch. Your new pharmacy will complete its own clinical check before continuing your treatment, so the move is handled safely and in line with UK regulations.
Before you switch, gather the details your new pharmacy may ask for — your current dose, pen box photos, dispensing labels and previous order information. Keep these to hand so you can provide them directly to your chosen pharmacy through their own secure process.
Compare pharmacy pricesWhy it helps
Keep pen box photos and dispensing labels ready to share with your new pharmacy.
Note down your dose history and previous orders so you can provide them.
Know your current weight and height so the new pharmacy can confirm suitability.
You choose what to share directly with your chosen pharmacy on their own site.
The process
Choose your new pharmacy
Complete their online consultation
Upload photos (pen box, pen, order history)
Provide weight, height, and dose details
Pharmacy reviews your information
Order approved and dispatched
Cancel your old pharmacy once your new order is confirmed
In summary
Keep your pen boxes, take clear photos, know your dose dates, order a few days early, and choose a pharmacy with stock and clear policies. Our comparison platform makes switching easier by showing prices, stock, policies and delivery speeds in one place, so you can move with confidence.
Information only — not medical advice. Health Compare UK is an independent comparison service. We are not a pharmacy and do not prescribe, recommend or sell medication. Whether a switch is approved, and the dose you continue on, is a clinical decision made by the new pharmacy’s qualified healthcare professionals in line with UK regulations. Always consult a qualified healthcare professional before changing anything about your treatment, and confirm live prices, stock and policies on the pharmacy’s own website.
Some provider links may earn commission. Information and comparison only; Health Compare UK does not prescribe or sell medication.